British Gas has said its profits have risen because a colder 2012 meant people used more gas.
It reported profits from residential energy supply of £606m for 2012, up 11% from the previous year. It said gas consumption had been up 12%.
Profits were up 16% to £312m at its residential services unit, which covers services such as repairing boilers.
Centrica, which owns British Gas, reported an adjusted operating profit of £2.7bn for 2012, up 14% from 2011.
Centrica chief executive Sam Laidlaw told the BBC that the firm's profit margins per household "actually went down", adding that the company had made just under £50 profit per customer household.
"A 5% margin on the business is the sort of margin we require" to make investments in new sources of energy, he added.
Centrica's dividends to shareholders have risen 6% and the company is also returning £500m to them.
The company announced that Phil Bentley was stepping down from his role as managing director of British Gas to pursue his ambition to be a chief executive.
Cheapest tariffBritish Gas raised its gas and electricity prices by 6% in November, which Mr Laidlaw stressed was "lower than any of our competitors".
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But Anne Robinson, director of consumer policy at the price comparison website Uswitch, said: "Seven out of 10 of us actually went without heating at some point during this winter and over a third of us have reported that we feel it's actually affected the quality of our life and also our health.
"So no, I don't think customers will be celebrating. I think they'll be wondering why on earth British Gas had to take this move in November when they are making such high profits."
All of the big six energy suppliers raised prices this winter, prompting Prime Minister David Cameron to step in and say he was going to force them to put customers on their cheapest tariffs.
Energy regulator Ofgem provided details of the plan last week, which will also limit the number of tariffs that suppliers can offer and force them to make bills clearer.
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