'Flying' care visits 'disgraceful'

Written By Unknown on Senin, 07 Oktober 2013 | 15.36

7 October 2013 Last updated at 02:43 ET
Multiple Sclerosis patient Richard Stapely watching television

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Richard Stapeley, who has Multiple Sclerosis, says his 30-minute visits are not long enough

Short care visits to elderly and disabled people are "disgraceful" and on the rise, a charity has claimed.

In England, 60% of councils use 15-minute visits, which are not long enough to provide adequate care Leonard Cheshire Disability says.

The charity says such visits can "force disabled people to choose whether to go thirsty or to go to the toilet".

But care managers insisted some short visits could be "fully justified and fully adequate".

'30-minute minimum'

Leonard Cheshire is pushing for a ban on what it calls the "scandal of flying 15-minute visits", lobbying the government to outlaw the practice in England.

A report published by the charity said short visits "simply do not allow enough time to deliver good-quality care".

It said data from 63 local authorities pointed to a 15% rise in such visits in the last five years, and said some in councils more than 75% of care visits were carried out in less than 15 minutes.

Chief executive Clare Pelham said visits should be at least 30 minutes long.

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In some circumstances such as administering medication they can be appropriate"

End Quote Katie Hall LGA

"It is disgraceful to force disabled people to choose whether to go thirsty or to go to the toilet by providing care visits as short as 15 minutes long," she said.

Ms Pelham said most people need 40 minutes to get up, washed, dressed and have breakfast.

"We are treating disabled and older people as if they are robots to be serviced, rather than real people who deserve to be treated with kindness and consideration," she added.

But the Association of Directors of Adult Social Services (Adass), which represents care managers, argued it was "totally wrong" to suggest all caring tasks require more than 15 minutes.

Sandie Keene, the association's president, said some short visits were "fully justified and fully adequate".

It was "frankly naive to believe that simply by abolishing 15-minute slots a magic wand will have been waved, and improvements automatically achieved in our care services," she added.

"It doesn't work like that."

Ms Keene said social workers and their managers had to make "horrendously difficult choices" every day to give the best possible care with limited resources.

'Substantially underfunded'

Leonard Cheshire wants peers to back a ban on short visits by amending the government's Care Bill when it is debated in the House of Lords on Wednesday.

The Local Government Association (LGA), pointed to a "substantially underfunded" social care service which was putting councillors under increasing pressure.

"Significant cuts to council funding mean local authorities are struggling to meet the rising demand for home care visits," said Katie Hall, chairwoman of the LGA's community and wellbeing board.

She said 15-minute visits "should never be the sole basis for care", but added: "In some circumstances such as administering medication they can be appropriate, but only as part of a wider comprehensive care plan involving longer one-to-one visits."

Leonard Cheshire Disability said a survey of 2,025 people found 93% of those who expressed an opinion agreed 15 minutes was "not long enough to support a disabled or older person to do everyday things like wash, dress and get out of bed in the morning".


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