The Co-operative Bank plans to reduce its branch network by at least 15% by the end of next year.
The bank said it would "significantly enhance" its digital and self-service channels as a result.
The details were unveiled as the bank revealed its rescue plan worked out over the weekend.
The deal will see creditors to the group - led by a half dozen hedge funds - end up with 70% of shares in the bank, leaving Co-op Group with 30%.
Speaking about possible job cuts, Euan Sutherland, group chief executive told BBC Radio 5 live: "We do need to take the overall costs down, unfortunately [that] will hit jobs, but we don't have the details today."
Mr Sutherland added that he was "optimistic" about the future. "We have taken a major step forward towards achieving our plan to secure the future of the Bank," he said.
The Co-op group will contribute funds of £462m towards the rescue plan.
It plans to to list the bank on the London Stock Exchange in 2014.
CultureThe Co-op Group hopes to protect the co-operative culture of the bank, by writing a pledge to do only what it sees as ethical business into the bank's principles or articles of association.
It has taken the unusual step of communicating this change to the bank's constitution to its five million customers in newspaper adverts.
Co-op had to come up with a rescue for its bank after the discovery of a £1.5bn hole in its balance sheet caused by bad loans and the 2009 merger with Britannia building society.
Two weeks ago the mutual group said it would lose overall control of the Co-op Bank following a restructuring of a rescue deal, which will provide the bank with extra capital.
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